Support center

Frequently Asked Questions

Clear answers for a premium ecommerce journey: browse, configure, send to WhatsApp, confirm, craft, and ship.

How do I place a custom order?

Use the product pages to select your preferred frame style, then click Buy on WhatsApp to finalize dimensions, materials, price, and payment details with our design team.

Can I request a size not shown on the product page?

Yes. Most frames and canvas prints can be made in custom sizes. Share your requirements on WhatsApp and our team will prepare a tailored quote.

What is your return policy?

Made-to-order products are reviewed case by case. If there is damage or a manufacturing defect, we work with you to repair or replace the item.

Do you ship nationwide?

Yes, we ship across India using protective packaging and trusted logistics partners. Delivery timelines vary based on destination and customization.

Is online payment available?

The website supports product discovery and cart preparation. Final payment instructions are shared after your order is confirmed with our curator.